Price Match Promise
Our Promise to You
Fair pricing has always been at the heart of what we do at Live Better With.
We know living how hard it can be living with the dementia and that's why we do our best to price match everything. We aim is to give you peace of mind that you're getting great value for money and you don’t pay any more than you should. That’s why Live Better With offers a price match promise for all of the products on our website.
What if I find it cheaper elsewhere?
If you can find the product cheaper elsewhere before, or within 14 days of purchase, then we will price match subject to the following terms:
- The competitor’s product must be brand new, identical to ours, and offered on the same terms
- As we are UK based, our Price Match Policy applies to UK stores and websites
- Proof of the alternative price (including shipping) and stock availability at this price must be provided. We reserve the right to verify the competitor’s price and stock position.
- Does not apply on products included in promotions, mark-downs and clearance sales
- If the alternative product is sourced from an international provider, cost of shipping must be included in the price match
How to make a price match claim
Submit a claim by completing this form.